chess online
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mervynrothwell 28-Jul-12, 12:10 |
 ARE OTHER CAPTAINS HAVING THE SAME PROBLEM?So, what is my experience of the new system? I realised when the system was changed that I had to be sure that team members would actually go to the forum when there was a message, so I posted a message on a new forum asking each team member to send me a message on the personal messaging system. The result.... after FOUR DAYS, just FIVE PLAYERS responded ... and this is a team which has regularly responded well to messages on the old system. I sent a second message headed RESPONSE REQUIRED!!! The result .... a further FOUR further players responded. .....So after ONE WEEK just NINE players out of NINETY-FOUR team members have responded, suggesting that the vast majority of the team have not seen either of the messages. I have NEVER had such a poor response, and indeed have never had anything approaching such a poor response! To me that is conclusive evidence that the new system does not work!!! I’d be interested to hear of any other captains’ experiences. Mervyn |
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Since now we cannot more send messages to all the team,I will use the team forum. Please,set the option"notify me when a new message is posted in the team forum", clicking on "teams",then on "settings" Thanks 6 of 26 answered,but my message not required an answer,I hope all members have done what I asked |
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YES I AM I to have sent the same message for my team mates to respond to me. The result has been 3 returns out of 23 players. When I asked for a total team response the old way it was almost always 100%. This team message was sent over a week ago. So you can see how it has impacted my small team right now. Take care all! Ken (team captain of The Cartoon Platoon) |
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Boycott YES! |
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Same Merv Hence what Gameknot don't seem understand, is that sum of the thousands of ppl in teams don't not understand the team forum process or cant be assed to reply. I have a team of 90 & unless i MSG each 1 individually i have no idea whether or not my info is getting across. If its not .. id rather not waste my time trying to keep ppl in the loop. i do feel like I'm wasting my time here now on Gameknot. Way to much of my spare time is chewed up on this site. AT least with the old send MSG to each team member , i knew it was going to be looked at .. Now Ive got no idea & that sux. Gameknot has to come up with a Plan B on this issue. I fully understand y theve tried to implement something. But this Idea is a sh** idea and something really needs to be done about it. JC what is it u want to Boycott .. sending msgs to ur team? U've lost me |
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maca 29-Jul-12, 12:35 |
The more I think of it, the more it sucks... Obviously, they ought to have considered the possibility of allowing mass-messaging for Team Captains only, an approach that should address all the technical concerns they may have over the server load and potential large-scale misuse of the feature. This solution was however not good enough for them because the GK feels that each team member should have a right to refuse communicating with the leadership of the team; that is, perfectly reasonable and practical considerations are outweighed by an obscure tendency towards maximal individual liberty, in a system where the individuals (the team members) are anyhow participating in a completely voluntary manner. What I would now like to know: Does this mean that if a Captain now manually messages each and every member of their team individually with the same message, is it possible that they may be charged for sending out spam, or challenged for violating the individual liberties of the team members in an attempt to make sure that they actually see the message? Regards, MaCa. |
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Maximum individual liberty is great, but... I agree that GK needs to re-think the new messaging system, and quickly! Ian King's Apostles |
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mervynrothwell 03-Aug-12, 07:40 |
You are either a team member, or you are not....! If this option is introduced, any team member who takes up this option will be removed from the team. When all is said and done he is telling me that he is not a team member! |
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The real Horror of this situation is.... ...I feel for everyone that don't like the new change, but lets get real, if GK had a, dare I say a "decent tutorial" about how to operate within the confines of their box, there would be less confusion on a variety of issues. ...to say and I quote "There is a whole art/science about writing engaging posts/messages as well...", I say there is a whole art/science about writing instructions on how to run this site and setup all of the settings. I'm almost done, I like to give a BIG Thank You to the management of the team of "Yeshua's Warriors", who had an insight to the problems associated with the settings on this site. And their fine captain has allowed me to re-post there instructions to my team members and although it wasn't easy for some of my players to navigate to where I was directing them to go, everyone of them received my post and is receiving the our Team Forum posts now. The post I posted in my forum is below for I guess every-ones benefit, ask Captain solascriptura to be sure you can re-post it out of the common courtesy we should give all Captains. ===== SETTING THE TEAM SETTINGS I wish I had the time and resources that this team Yeshua's Warriors has, I think they have put together an excellent example on how to avoid time outs and how to set the necessary team settings. https://sites.google.com/site/yeshuasbloodwarriors/ click on "Team Documents and Polices" on the Left-hand side, or cut & paste the link below into your browser https://sites.google.com/site/yeshuasbloodwarriors/team-documents-and-policies We currently do not have plans to change our team Time-out policy, so disregard the time-out policy, reinstatement policy, and new member policy. But everything below it is good practices and a good example on how to change the settings in GameKnot for your account. ===== My only request of capt. Solascriptura , would be to revamp this page/or add a new one, and show the Team Players how the can follow individual threads of interest that the need to be a part of, so that they can turn off the [- notify me when a new message is posted in the team forum on the settings menu.] They could have the best of both worlds this way, receive notification about what the want to follow and no notifications about what the deem irrelevant. Now I know that this Teams web-page cost someone some money, and I don't presume that this team would revamp anything at my request. ...I believe that GameKnot should take this task appound there own dime, since this is their site, but then again I quote "We don't run GameKnot as a pure business venture (unlike some other chess websites), so we don't put a monetary value on any group of sub-group of players. I.e we don't look at users in terms of dollars and we value every single player, regardless of their premium status. It might be a mistake as far as the profits are concerned, but it just seems fair." What do the members of this club think is fair?? |
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Actually, I disagree with this Gameknot statement. The fact that they allow regular members to be a part of a team, but will not allow them to post to that team forum just makes no sense to me. It's almost like a "teaser" to the regular members saying "sure, you can play on a team, but sorry...you have to pay be a REAL part of that team". And for GK to say "There is a whole art/science about writing engaging posts/messages as well...", Well....I find that comment just plain rude. Let's get real here. We are all from a variety of cultures and speak different languages. Some things, no matter how eloquently they are written, will never make sense when translated into another language. Just my two cents for what it's worth. Mistee |
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Games in progress: Team Games in progress: Players online: Team Players online: of course >>..."We don't run GameKnot as a pure business venture (unlike some other chess websites), so we don't put a monetary value on any group of sub-group of players. I.e we don't look at users in terms of dollars and we value every single player, regardless of their premium status. It might be a mistake as far as the profits are concerned, but it just seems fair." <<< Don't get me wrong this is THE "premier chess battlefield!" foreplay... |
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torric 02-Sep-12, 15:49 |
letter to gameknot perhaps is good we all write to gameknot. we are paying members and gameknot wouldnt be so great without these fine teams and the caiptains who do a lot of effort. i think is not right to take away instruments from a paying member away without a warning and i pay much to have this too. i got these answer: Message from GameKnot customer support: Hello, torric, We are considering allowing anyone post in the team forum, regardless of their premium status. In the meantime, please simply ask your teammates to send any introductions to you, so that you can post it on their behalf. Thank you for choosing GameKnot as your premier chess battlefield! Best regards, GameKnot.com |
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I hope they do free up the team message boards. |
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maca 04-Sep-12, 13:29 |
Regards, MaCa. |
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mervynrothwell 14-Nov-12, 12:24 |
The team message board must come back!!! I handed over the team captaincy of Yeshua’s Army some weeks ago, sending several messages to the team to keep them informed. I am STILL getting queries from team members who clearly have no idea that I am no longer team captain. Why? Because the forum is not a suitable place to post messages – players do not read them, and in most cases have no idea that a message has been sent. The result? Teams are ceasing to be teams because there is a lack of an appropriate medium for communication. It will always be difficult to engender a sense of “togetherness” and develop “team spirit” on internet teams but the removal of a feature which had demonstrated that Gameknot recognised this problem has been removed with no viable alternative. Communication with team members as a result has dropped to an unacceptable level. The removal was justified on the basis of pressure on the system. Whilst I appreciate that business decisions have to be made I have to remind Gameknot that this is an era where communication is king. Computer technology is still advancing apace (todays computers have twice the capacity and speed of yesterday’s model) yet Gameknot instead of looking for means of enhancing the system looks for the easy option of removing a facility which is critical to the healthly development of the teams. Our own experience in the Yeshua Group of teams illustrates the devastating effect of this. Over the past two years the group has had consistent and rapid growth more than quadrupling its total membership in the two years until the message board was withdrawn. Since then, the group has stagnated – indeed has marginally fallen in membership. This is a group which is continually making real efforts to attract new players, and we are but holding our own; but what of those teams which are less active? The signs are there! Not so long ago there were over 320 teams (and more) on Gameknot; this is currently down to 300, and falling. The signs are there! Team members are amongst the most committed to Gameknot, but for how long? One of a team captain’s most important roles is to establish players as team members and as part of a team working towards a common purpose, yet it is now virtually impossible to encourage a sense of team togetherness with this mockery of a communicating system. The task of a team captain is difficult and time-consuming as it is – without the message board it is burdensome. Finding captains, already a problem due to the Titanium/ Platinum membership requirement, will get worse, and who will ultimately suffer? Why, Gameknot itself! The signs are there! Teams, well run, anchor players to Gameknot providing an invaluable base of financial income for the site. Half the total number of premium players on Gameknot belong to teams, providing a substantial part of Gameknot’s overall income, yet the basic provision of a good communication system is withdrawn! So let us hope that Gameknot, claiming as they do that they are providers of the premier chess battlefield, are working hard to resolve this problem and supply a messaging system which will give the essential support that the captain-volunteers can reasonably expect for their personal commitment to Gameknot. |
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torric 15-Nov-12, 06:11 |
@mervynrothwell perhaps you should send this message to gameknot too. hopefully they will change their mind. tschüss torric |
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I agree if I buy an ice cream strawberry and lemon, ice cream man can not take my strawberry while I'm enjoying, I have already paid for it! |
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mervynrothwell 15-Nov-12, 11:18 |
On this occasion, Gameknot is out of touch! I have in the past written to Gameknot and it is clear that they do not recognise there is a problem. I wrote to them on the same topic several months ago and this was their response. This quote says it all!!!! GAMEKNOT’S RESPONSE: “What you are describing doesn’t really mean the team forum is less effective as a communication tool. It just means your team members either ignored your message, or decided not to respond. ... With the team forum you get exactly the same “envelope” icon (well, it’s a different color) alerting the user to any new posts (exactly like new private messages). ... With all due respect, Gameknot can’t be blamed for your team members choosing not to respond.... There is a whole art/science about writing engaging posts/messages as well...”. I found that response offensive to my team members and to myself. The suggestions were that team members could not be bothered (when prior to this change I had consistently had excellent responses to messages) and to me personally, suggesting I do not know how to write engagingly. Over the years I have prepared Press and Advertising releases for a major bank, compiled staff procedural manuals, and handled major planning applications in open court .... I think I could probably teach Gameknot a thing or two about communication skills. (It will not be forgotten that the team message board was removed without consultation and without warning, giving team captains no chance to educate team members about the changes!) The bottom line is that Gameknot are out of touch with the problems (and may I suggest, the “art”) of running a successful team. I cannot believe that an organisation which in so many ways prove itself to be progressive and accommodating cannot update a system which just needs more capacity to provide the teams with such an essential feature. |
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torric 15-Nov-12, 12:18 |
where are the prooft facts if critic is answered like this there is no interest in learning from results. speculation is speculation and is not a good using in an answer without mark as it. sounds not polite for my not english ears, perhaps in europe we communicate different. i am on your side mervynrothwell we shoud do something together |
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Agree with mervynrothwell Integritas King's Apostles |
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