Is there a problem with any of GameKnot pages? Does it seems to never finish loading or show a "script error"?
This usually happens when the web browser is interrupted or fails to download a page component, which causes
an incomplete file to end up in the cache, causing problems. Here a few things you can try to fix the problem:
» Try reloading the page by either pressing F5
key or Ctrl+R
» Clear the web browser's cache. This is usually the most effective way to fix all sorts of problems:
• Internet Explorer: go to "Tools" → "Delete Browsing History…" (you might have to press [Alt] key to access the menu), make sure "Temporary Internet Files…" is selected and all other check-boxes are unselected and then press [Delete] button.
• Firefox: go to "Tools" → "Options…" (you might have to press [Alt] key to access the menu), select "Privacy" tab at the top, select "clear your recent history" link, select "Everything" under "Time range to clear", make sure "Cache" is checked/selected under "Details" and all other check-boxes are unchecked, then press [Clear now] button.
• Chrome: go to "Tools" → "Clear browsing data…" in the main menu, select "the beginning of time" at the top, make sure "Empty the cache" is checked/selected and all other check-boxes are unchecked, then press [Clear browsing data] button.
» Make sure to update/upgrade your web browser to the latest available version.
If it didn't help, try switching to a different web browser to see if it helps.
We routinely test our website with the latest versions of the following web browsers:
Using beta versions (i.e. experimental new releases) is not recommended as they usually have many issues that haven't been fixed yet.
» Restart your computer by shutting it down completely (i.e. powering it down) and starting again.
» Temporarily disable all third-party plug-ins and extensions you might have installed for your web browser,
to make sure they are not interfering in any way.
» Check your computer for viruses and spyware, as they can be interfering with your web browser as well.
» Please make sure you did not block images required by GameKnot.
In Firefox, go to "Tools" → "Options…" in the browser's menu, click on "Content" tab at the top,
make sure "Load images automatically" is checked, click on "Exceptions…" button next to it, and
remove any entries in the list ending in gameknot.com
that are marked as "Block".
» If you are using Microsoft Windows (XP/Vista/etc.), please make sure to promptly download and install all the
latest patches from Microsoft Windows Update
» Please do not skip any of these steps even if they seem unimportant or unlikely to be the cause of the problem —
they are not just random suggestions, but real solutions that we have collected over the years.