RULES VIOLATION DETECTED
Please refer to GameKnot's
Rules and Policies for the detailed description of what's unacceptable on this website.
FREQUENTLY ASKED QUESTIONS
- Q: What did I do wrong exactly?
- A: Due to an ever increasing number of free accounts created on GameKnot each day, we are unable to review all of them manually.
To ensure safe and enjoyable environment for everyone, GameKnot employs an automated system to screen all accounts for possible
rule violations. Most common violations: creation of multiple accounts, rating manipulation, rude or insulting messages
to other players, inappropriate language or image on the profile page, etc. For the detailed description of what is unacceptable
on GameKnot please see our Rules and Policies.
Additionally, your account might simply be flagged by our automated system that screens all users for multiple accounts.
Not being able to share the same computer with several other players is one of the limitations of a free account. It will be
automatically lifted once you subscribe to premium membership.
- Q: If I subscribe to a premium membership, how do I know you are not just going to suspend it again without an explanation?
- A: Even though the free accounts are screened automatically, for premium subscribers, we review all possible rule violations manually.
And in case of a first instance of a single unintentional minor violation, you will only receive a warning
(if you are a premium subscriber of course).
- Q: So does this mean that paying you money makes it ok to break the rules?
- A: No, you are still required to follow GameKnot's Terms of Use, which you
agreed to when registering your account with us.
- Q: But I haven't done anything wrong, why do I still need to pay?
- A: Paying for a premium membership is not a "rule violation fee" in any way — you will receive the full benefits of
a premium membership with access to all advanced features and the ability to play more games simultaneously,
just like any other premium membership subscriber. What it also shows is that you are serious about playing chess and provides a
guarantee that you will follow all the rules.
