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E-MAIL NOTIFICATIONS

One of GameKnot e-mail notification messages was returned as undeliverable, or our mail server detected an error trying to send an e-mail to your address. Possible reasons:

  • You made a typo when entering your e-mail address:
    Solution → please correct your e-mail address in your account's settings

  • Your e-mail account has been closed:
    Solution → please update your e-mail address in your account's settings

  • Your e-mail account is over quota:
    Solution → please correct the problem with your e-mail provider and then re-submit the same e-mail address in your account's settings (simply click "Submit" button without changing your e-mail address)

  • GameKnot e-mail notifications are being mistakenly identified as spam:
    Solution → please add to your address book or contacts list;
    or add gameknot.com to your trusted e-mail senders

  • GameKnot e-mail notifications are being blocked:
    Solution → please contact the customer support department of your ISP or e-mail provider and ask them to remove the block on all e-mails from gameknot.com (or whitelist our mail server: mail.gameknot.com)

If you are unable to resolve the problem with your e-mail account, please simply turn off all e-mail notifications in your account's settings.