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GK FIX FOR UKRANIAN PLAYERS WITH TIMEOUTS DUE TO WAR
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marveagle
26-Jul-22, 08:15

GK FIX FOR UKRANIAN PLAYERS WITH TIMEOUTS DUE TO WAR
Captains. Do you have any Ukranian players on your team? If so and they have been timed out of games since the war began, be aware that GK has generously agreed to fix the loses and player's score. Here is the story:
Since the April timeframe, I have been in contact with GK customer service regarding one of our players in this situation. Recently they contacted me with a fix. Mention "Re: support request #54557" and send them your players information. After verifying, they will manually on a case-by-case basis reverse the history and loss in standings for the involved player. Here is part of the trail of messages:
Hello, marveagle,

Thank you for following up. We were informed by the team that we will have to manually adjust for these instances. Would you be able to tell us the username of the user who was affected with timeouts?

Please let us know,

Best regards,
GameKnot.com

Hello, marveagle,

Thank you for sending this over to us. We have created a ticket for our development team to adjust the rating for the user for the most recent timeouts.

Best regards,
GameKnot.com

Please, if you can, spread this information around GK so that every similar case can be rectified.

Thanks
Marveagle
lord_shiva
12-Aug-22, 07:29

Thanks
Marv, for taking this on. Russia recently murdered over fifty Ukrainian POWs and wounded 200 more. Despite the many atrocities, the Ukrainian resolve remains unbroken, as the destruction of nine fighter jets on a Crimean airport and attacks on Belarus shows.

Russia must pay reparations, and help rebuild the cities they have destroyed, when this is all over.



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