GameKnot: GameKnot related, Gameknot access

GameKnot related: Gameknot access

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fourxxxx
15-Oct-24, 11:52

Gameknot access

Don't seem to be able to access gameknot from any desktop or laptop or any android except Android version 14 without getting a server error. UK based

Gameknot.com
16-Oct-24, 11:10

Hi fourxxxx, please follow the steps provided here and see if that resolved the issue: gameknot.com

If you continue to have problems, please reach out to our support desk via this link: gameknot.com

Thanks!

GK Support

maca
27-Oct-24, 12:32

This keeps happening to me on different platforms. Clearing cache seems to help momentarily on my desktop computer and Firefox, but I seem to have to do it again and again.

MaCa

Gameknot.com
28-Oct-24, 08:45

Hi, Maca,

Please message the support desk using this contact form so we can take a look at your issue: gameknot.com

Thanks!

GK Support

maca
28-Oct-24, 12:29

Ok, done.

I appreciate the initiative - I hope you can find a solution. Clearing the cookies and cache didn't help anymore with Firefox today, btw. Now I'm using a different browser.

Regards,
MaCa

markb56
29-Oct-24, 00:31

Cloudflare, ping, tracert

I've used FireFox on Windows to connect to gameknot.com for the last 10 years and I've never had any problems (except when GK is having CloudFlare problems which usually affects everyone). CloudFlare is known for denying certain IP network addresses if it suspects suspicious activity (e.g. "google Cloudflare DDoS" for more info). Have you tried running "ping" and/or "tracert" if running Windows (or "traceroute" if running Linux or MacOS)? "tracert" can sometimes tell you if any of your upstream network hops are having problems.

Open a command window and execute:

ping gameknot.com
tracert gameknot.com (or traceroute if Linux)

Don't be surprised if tracert is unable to gather info from every hop (i.e. "* * * Request timed out" responses will occur for some of the hpos). In my case my network provider is Google Fiber and it takes me 9 hops and 16ms to reach GK.

Gameknot.com
31-Oct-24, 13:03

Hi everyone,

We are still working on this issue. The problem seems to be with Cloudflare, so we are somewhat limited in what we can do to resolve the issue.

We appreciate your patience while we work this out! Our sincere apologies for the interruption this is causing.

GameKnot Support

markb56
31-Oct-24, 14:26

Deleted by markb56 on 31-Oct-24, 14:27.

markb56
31-Oct-24, 14:33

>> We are still working on this issue. The problem seems to be with Cloudflare, so we are somewhat limited in what we can do to resolve the issue.

Why am I not surprised? Cloudflare is supposed to protect against "denial of service" attacks, but in preventing such attacks Cloudflare sometimes causes a "denial of service" (insert "irony" emoji here). I still recommend running "tracert gameknot.com" to see which hop might be affected.

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