Online Chess Help

Q: One of the games was about to time out, but it just disappeared from the active games list, why?

A: Depending on how busy the GameKnot servers are at the time, it can take up to an hour for a timed-out game to be processed by the system and reflected in your rating and stats. During processing, the game is removed from your active games list, but it won't be added to your past game history until the processing is completed.

A game that was about to time-out can also be returned back to your active games list if an automatic emergency postponement was triggered for your opponent.