Online Chess Help

Q: One of the players was declared a "winner" in my tournament group, before all the games were completed, why?

A: A player can be marked as a winner with an icon (), if they will advance to the next round regardless of the results of the remaining games. It is possible that someone else in the same tournament group will end up with the top score as well, and they will advance to the next round too, but only the players who are guaranteed to advance are marked as such at the time it becomes certain.